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Refund Policy

Introduction

At Dayemens, customer satisfaction is our top priority. We provide high-quality, clinically tested nutraceutical products designed to improve men’s health and wellness.


Eligibility for Refunds

You may request a refund or replacement if:
• The product was purchased directly from dayemens.com or authorized resellers.
• The product is unused, unopened, and in its original packaging.
• The request is made within 7 days of receiving the order.

Opened, used, or damaged products (not due to our error) are not eligible for a refund due to hygiene and safety regulations.


Damaged or Incorrect Items

If you receive a damaged, expired, or wrong product, contact us within 48 hours of delivery and provide:
• Order number
• Photos of the product and packaging
• Description of the issue

Once verified, we’ll arrange a free replacement or full refund.


Refund Process

After your request is approved:
• Refunds will be issued to your original payment method within 7–10 business days.
• For Cash on Delivery (COD) orders, refunds will be processed through bank transfer or store credit.

Shipping or handling charges are non-refundable unless the return is due to our error.


Cancellations

Orders can be canceled before shipment. Once shipped, cancellation requests cannot be accepted. In such cases, you can proceed with a return as per our refund policy.


How to Request a Refund

Contact us at contact@dayemens.hakeemluqman.com

• Full name
• Order number
• Product name(s)
• Reason for return/refund

Our customer care team will review your case and respond within 24–48 hours.

Contact Us

Dayemens Pvt. Ltd.
Top City Plaza, Office No. 51, Haripur, Pakistan
📞 +92 315 5567644
📧 contact@dayemens.hakeemluqman.com